Bad Day at Technical Support
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Tech Support: OK Bob, lets press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter P to bring up the Program Manager.
Customer: I dont have a P.
Tech Support: On your keyboard, Bob.
Customer: What do you mean?
Tech Support: P on your keyboard, Bob.
Customer: Im not going to do that!
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