When Peters learned that he was being fired, he went to see the head of Human Resources. Since Ive been with the firm for so long, he said, I think I deserve at least a letter of recommendation.

The Human Resources Director agreed and told Peters that he would have the letter the very next day.

The following morning, Peters found the letter on his desk. It read, Jonathan Peters worked for our company for seventeen years. When he left us, we were very satisfied.