Describe your problem:

Now, describe the problem accurately:

Speculate wildly about the cause of the problem:

Problem Severity:
Minor
Minor
Minor
Trivial

Nature of the problem:

Locked Up
Frozen
Hung
Shot

Is your computer plugged in?
Yes
No

Is it turned on?
Yes
No

Have you tried to fix it yourself?
Yes
No

Have you made it worse?
Yes

Have you read the manual?
Yes
No

Are you sure youve read the manual?
Yes
No

Are you absolutely certain youve read the manual?
No

Do you think you understood it?
Yes
No

If Yes then why cant you fix the problem yourself?

What were you doing with your computer at the time the problem
occurred?

If nothing explain why you were logged in.

Are you sure you arent imagining the problem?
Yes
No

Do you have any independent witnesses of the problem?
Yes
No

Cant you do something else, instead of bothering me?
Yes